Whether you own a Ford car or a car from another brand, it is important to find an auto repair shop near you that can keep your vehicle running smoothly. Our team at Friendly Ford can handle all of your automotive needs from New York State inspections to complete brake replacements and transmission repairs.
Quality Parts
One of the most important parts of any car repair shop is the quality of the parts that are used. It is best to avoid the use of aftermarket or counterfeit parts, as these will not last long and will not provide a good fit for your vehicle.
Original equipment manufacturer (OEM) parts are designed specifically for your Ford, and they are made using quality materials that are undergoing extensive testing to ensure their durability and functionality. They also comply with the warranty that your Ford dealership has provided.
Getting the right parts for your Ford is an essential part of maintenance and repair services. You can get the best results by choosing a shop that uses genuine Ford parts for all repairs and replacements.
It is also crucial to ask your insurance company if they cover the use of OEM parts. It is not required, but it is always better to have your vehicle repaired with new OEM parts, as they are designed to provide the most quality, safety, integrity, durability and authenticity.
Experienced Mechanics
If you own a Ford car, you know that regular maintenance is crucial to avoiding serious mechanical issues in the future. A trusted mechanic can help you keep your car running smoothly for a long time.
You’ll also want to make sure that your mechanic has a professional certification. The independent nonprofit National Institute for Automotive Service Excellence (ASE) tests and certifies auto mechanics.
A career as an auto mechanic requires a combination of practical skills and academic knowledge. For example, reading comprehension is important for understanding repair manuals from auto manufacturers. Speech and communication classes can come in handy for interacting with customers, and writing skills are useful for creating repair orders that spell out what’s needed to fix the vehicle.
When it comes to choosing a ford car mechanic near me, consider using one who works at the dealership where you purchased your vehicle. Dealership-trained technicians are more familiar with your specific model and its service requirements than other mechanics, so they can quickly diagnose problems and find the right parts.
Detailed Invoices
When it comes to getting your mitts into the nitty gritty of auto repair, there is no substitute for quality over quantity. A good quality auto repair shop will provide you with top-notch service, a timely estimate and the occasional freebie.
A qualified mechanic will also likely be on hand to offer their thoughts and opinions about your vehicle. You can do this by arranging to meet with them in person, or better yet, scheduling a time- and date-sensitive online consultation.
Dispute Resolution
If you have a dispute with the manufacturer over your car’s problems, arbitration may be an option. Most auto manufacturers have mandatory arbitration clauses in their warranties and owner’s manuals, so you should check those documents for the terms of their programs.
Your BBB AUTO LINE Dispute Resolution Specialist can help you understand the process of arbitration. This involves an impartial third party, called an arbitrator, who hears testimony from both sides and decides a fair outcome.
You can request an arbitration hearing by submitting the appropriate forms and completing them in full. The Dispute Resolution Specialist will then review your claim and contact you to discuss next steps.
The court-approved organization tasked with administering the program, CAP-Motors, will make sure your case is handled by an arbitrator who is well-qualified and impartial. In addition, the arbitrator must disclose to CAP-Motors any circumstance likely to affect his or her impartiality. These include any financial or personal interest in the outcome of your case.